Cool Palms Motel

Cool Palms Motel is a 5-minute drive from Caneland Central shopping centre and a 6-minute drive from Mackay city centre. It is an 11-minute drive from Mackay Airport.All rooms are on the ground floor and have a private bathroom, flat-screen TV, air-conditioning and a dining table. You can park your car in one of the free parking spaces provided.Guests can relax in the fully fenced outdoor pool and barbeque area. Cool Palms Motel offers an after hours check in service and free WiFi. Please inform Cool Palms Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isnt accepting guests from certain countries, during dates where such guidelines exist.In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.A damage deposit of AUD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

all plates cutlery glasses and other tableware have been sanitized delivered food is securely covered Smoke alarms CCTV in common areas Fire extinguishers Swimming pool use of cleaning chemicals that are effective against coronavirus linens towels and laundry washed in accordance with local authority guidelines guest accommodation is disinfected between stays guest accommodation sealed after cleaning food can be delivered to guest accommodation staff follow all safety protocols as directed by local authorities first aid kit available cashless payment available physical distancing rules followed invoice provided Parking Room service Garden Non-smoking rooms Laundry Family rooms breakfast in the room Free parking internet services express check-in/check-out BBQ facilities Heating Fax/photocopying wifi Outdoor pool Free WiFi Non-smoking throughout Air conditioning designated smoking area outdoor pool (all year) vending machine (drinks) Daily housekeeping parking on site Private parking wifi available in all areas Accessible parking Outdoor furniture Fence around pool Picnic area Swimming pool Key access