Encantada

Situated on an unspoilt beach between the Sian Ka’an Biosphere Reserve and Tulum National Park, Hotel Encantada offers tropical gardens, a free Wi-Fi zone and stylish rooms with sea or garden views.Decorated with local textiles and artwork, each charming room has sliding glass doors which open onto a private terrace. All rooms have a ceiling fan, mosquito nets and a private bathroom.A varied continental breakfast is provided, including home-baked bread, fresh fruit, yogurt and granola. Mexican and international dishes are available for lunch, served in the bar or on the beach.You can book a relaxing massage or hot stone treatment on the beach at Hotel Encantada. The 24-hour reception also includes a concierge and free bicycle rental service.Free private parking is available on site, and Cancún is a 90-minute drive away. Airport transfers can be arranged on request. Please inform Encantada Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.Children 12 years and older are allowed to stay at the property. Please, contact the property for further details on the additional children fees.Please note that the property cannot accept group bookings of more than 3 rooms.

Parking Restaurant Room service meeting/banquet facilities Bar 24-hour front desk Garden Terrace Non-smoking rooms Airport shuttle breakfast in the room Free parking internet services express check-in/check-out Safety Deposit Box Spa and wellness centre Massage wifi Free WiFi Non-smoking throughout Air conditioning Private beach area concierge service Private check-in/check-out shuttle service (additional charge) Special diet menus (on request) airport shuttle (additional charge) Lockers Beachfront Adult only Daily housekeeping parking on site Private parking Parking garage Accessible parking Wine/champagne Fruits airport pick up airport drop off sun loungers or beach chairs Sun umbrellas Outdoor furniture Back massage Yoga classes Beach Shuttle service 24-hour security Key access Security alarm Smoke alarms CCTV outside property Fire extinguishers bicycle rental use of cleaning chemicals that are effective against coronavirus linens towels and laundry washed in accordance with local authority guidelines guest accommodation is disinfected between stays guest accommodation sealed after cleaning physical distancing in dining areas food can be delivered to guest accommodation staff follow all safety protocols as directed by local authorities shared stationery such as printed menus magazines pens and paper removed hand sanitizer in guest accommodation and key areas process in place to check health of guests first aid kit available contactless check-in/check-out cashless payment available physical distancing rules followed mobile app for room service screens or physical barriers placed between staff and guests in appropriate areas property is cleaned by professional cleaning companies all plates cutlery glasses and other tableware have been sanitized guests have the option to cancel any cleaning services for their accommodation during their stay breakfast takeaway containers delivered food is securely covered face masks for guests available