Hotel Geronimo

Featuring a terrace and a common living room, Hotel Geronimo offers accommodations in the city centre of Pucon. Free Wi-Fi access is available and guests are served a daily complimentary breakfast.The rooms in Hotel Geronimo feature a private bathroom, LCD TV, and a safety deposit box. Some rooms have a balcony with views of the volcano. Room service is provided.There is a 24-hour front desk service and a wine bar with a fireplace. Laundry and ironing services are available upon request.Pucon City’s centre and Playa Grande beach are 400 metres away and the bus station is 500 metres away. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform Hotel Geronimo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isnt accepting guests from certain countries, during dates where such guidelines exist.In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isnt provided, your booking will be cancelled on arrival.Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.LOCAL TAX LAW.Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).* This additional fee (IVA) is not included in the hotel rates and must be paid separately.When travelling with pets, please note that an extra charge of 20 USD per pet, per (night) applies.

staff follow all safety protocols as directed by local authorities food can be delivered to guest accommodation physical distancing in dining areas guest accommodation sealed after cleaning guest accommodation is disinfected between stays linens towels and laundry washed in accordance with local authority guidelines use of cleaning chemicals that are effective against coronavirus Fire extinguishers CCTV outside property CCTV in common areas Security alarm Key access 24-hour security Tour or class about local culture Happy hour Themed dinner nights Walking tours Shuttle service Spa/wellness packages Foot bath Spa lounge/relaxation area Outdoor furniture coffee house on site airport drop off airport pick up Fruits Wine/champagne Lower bathroom sink Higher level toilet Toilet with grab rails Wheelchair accessible Street parking Kid meals board games/puzzles Public Bath wifi available in all areas Private parking parking on site grocery deliveries Daily housekeeping shared lounge/TV area airport shuttle (additional charge) Trouser press Special diet menus (on request) shuttle service (additional charge) Private check-in/check-out concierge service Sun terrace Snack Bar first aid kit available designated smoking area process in place to check health of guests Air conditioning hand sanitizer in guest accommodation and key areas Non-smoking throughout shared stationery such as printed menus magazines pens and paper removed express check-in/check-out internet services Free parking Ironing service breakfast in the room Family rooms Facilities for disabled guests Laundry babysitting/child services Fishing Airport shuttle Non-smoking rooms Terrace Sauna Bar meeting/banquet facilities Room service Pets allowed Parking Free WiFi wifi Luggage storage Horse riding Fax/photocopying Heating Tour desk Packed lunches Hiking Hot tub/jacuzzi Massage Spa and wellness centre Safety Deposit Box face masks for guests available thermometers for guests provided by property delivered food is securely covered breakfast takeaway containers all plates cutlery glasses and other tableware have been sanitized property is cleaned by professional cleaning companies invoice provided screens or physical barriers placed between staff and guests in appropriate areas physical distancing rules followed cashless payment available contactless check-in/check-out