Zara Hotel Complex

Offering free access to a seasonal outdoor pool and to wellness centre with an indoor pool, a sauna and a fitness room, Hotel Zara is located on the outskirts of Todorka Peak in Bansko, 900 metres from the ski lift.Free WiFi is available in all areas. Each room here comes with a balcony, a flat-screen cable TV, a refrigerator, a safety deposit box, and a private bathroom with a bath or a shower and free toiletries. Some rooms offer a mountain view.Guests can relax at the on-site restaurant or in the lobby bar. Upon request, special diet menus can be arranged. A grocery store and further dining options can be found within 200 metres.Other facilities offered at the property include a beauty salon, a games room and ski and luggage storage. A childrens playground is offered as well, and parents can benefit from the service of professional animators.Hotel Zara is located 800 metres from Bansko´s centre. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isnt accepting guests from certain countries, during dates where such guidelines exist.In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.Please inform Zara Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).Swimming pool #2 is closed from Fri 01 Sept 2023 until Mon 08 Jul 2024Please note that the half board offer includes free consumption of Bulgarian draft beer, draft wine and Bulgarian alcoholic drinks during dinner.Please note that if they are less than 20 guests per dinner, the block table is changed with a set menu with a couple of options.Please note that kosher supplement is in different restaurant and with kosher supervisor.All request for this kosher supplement need to be confirm from hotel.

Parking Restaurant Pets allowed physical distancing rules followed Room service mobile app for room service meeting/banquet facilities screens or physical barriers placed between staff and guests in appropriate areas Bar invoice provided 24-hour front desk all plates cutlery glasses and other tableware have been sanitized guests have the option to cancel any cleaning services for their accommodation during their stay breakfast takeaway containers delivered food is securely covered thermometers for guests provided by property face masks for guests available Sauna Fitness centre Golf course (within 3 km) Garden Terrace Non-smoking rooms Airport shuttle Fishing babysitting/child services Laundry dry cleaning Facilities for disabled guests Skiing Family rooms Games room breakfast in the room Ironing service internet services lift express check-in/check-out Safety Deposit Box Valet parking Spa and wellness centre Massage children's playground Billiards Table tennis Hot tub/jacuzzi Canoeing Hiking BBQ facilities Packed lunches Car hire Cycling hammam Heating Fax/photocopying Horse riding Luggage storage wifi Ski storage Ski school Allergy-free room Indoor pool Outdoor pool Free WiFi Non-smoking throughout designated smoking area Snack Bar Sun terrace outdoor pool (seasonal) indoor pool (all year) concierge service Entertainment staff Private check-in/check-out shuttle service (additional charge) ski equipment hire on site Ski pass vendor Special diet menus (on request) airport shuttle (additional charge) Lockers kids' club Daily housekeeping grocery deliveries parking on site Private parking wifi available in all areas Indoor play area kids' outdoor play equipment Kid-friendly buffet Wine/champagne airport pick up airport drop off coffee house on site sun loungers or beach chairs Sun umbrellas Outdoor furniture Beauty Services Waxing services Body scrub Spa Facilities Steam room Spa lounge/relaxation area Spa/wellness packages Fitness fitness classes fitness/spa locker rooms kids' pool Swimming pool Shuttle service Walking tours Bike tours Themed dinner nights Live music/performance 24-hour security Key card access Security alarm Smoke alarms CCTV in common areas CCTV outside property Fire extinguishers Swimming pool bicycle rental use of cleaning chemicals that are effective against coronavirus linens towels and laundry washed in accordance with local authority guidelines guest accommodation is disinfected between stays physical distancing in dining areas food can be delivered to guest accommodation staff follow all safety protocols as directed by local authorities shared stationery such as printed menus magazines pens and paper removed hand sanitizer in guest accommodation and key areas process in place to check health of guests first aid kit available contactless check-in/check-out cashless payment available